The Challenge
Idly Go—a beloved South‑Indian quick‑service chain in Kolkata—was buried in search results on Swiggy and Zomato. Low on‑screen presence meant sluggish order growth despite strong product‑market fit. Poor search ranking and ad impression share on aggregator apps. Generic, single‑layer campaigns that ignored user intent and meal‑time nuances. Stagnant revenue growth relative to category competitors.